Privacy Policy

Last updated: January 2025

1. Introduction

TrashAndDash ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

2.1 Customer Information

When posting a junk removal request, we collect:

• Name
• Email address
• Phone number
• Service address
• Job description and photos

2.2 Hauler Information

When registering as a hauler, we collect:

• Name and business name
• Email address
• Phone number
• Service areas (city and postal code)
• Vehicle information

3. How We Use Your Information

We use the information we collect to:

• Facilitate connections between customers and haulers
• Send email notifications about jobs and quotes
• Improve our services and user experience
• Respond to customer service requests
• Prevent fraud and ensure platform security

4. Information Sharing

4.1 Between Users

• Haulers can see job descriptions and general location (city) but NOT customer contact details until selected
• Customers receive hauler contact information when quotes are submitted
• Full contact details are exchanged only after a hauler is selected

4.2 Third Parties

We do not sell, trade, or rent your personal information to third parties. We may share information with:

• Service providers who assist in operating our platform (e.g., email services)
• Law enforcement when required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Opt-out of email communications

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can control cookie settings through your browser.

8. Children's Privacy

Our services are not intended for children under 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: